Privacy Policy

Last Updated: October 3, 2025

At IRL Fans, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

1.1 Information You Provide

Account Information: Name, email address, username, password, profile photo, bio, and social media links
Payment Information: Stripe account details, bank account information (processed securely by Stripe)
Content: Events, products, messages, tips, and other user-generated content
Communications: Messages sent through our support system or contact forms

1.2 Information Automatically Collected

Device Information: IP address, browser type, device type, operating system
Usage Data: Pages viewed, time spent on platform, features used, click patterns
Cookies: Session cookies, preference cookies, analytics cookies
Location Data: Approximate location based on IP address (if you enable location sharing)

2. How We Use Your Information

We use collected information for the following purposes:

Provide, maintain, and improve our services
Process transactions and send related information
Send administrative messages, updates, and security alerts
Respond to comments, questions, and customer service requests
Monitor and analyze trends, usage, and activities
Detect, prevent, and address technical issues and fraud
Personalize and improve your experience
Send marketing communications (with your consent)

3. Information Sharing and Disclosure

3.1 With Your Consent

We share information when you give us permission, such as when you make your profile public or share content with other users.

3.2 Service Providers

We share information with third-party service providers who perform services on our behalf:

Stripe: Payment processing and payout services
Google: OAuth authentication and analytics
Email Service Providers: Transactional and marketing emails
Cloud Hosting: Data storage and infrastructure

3.3 Legal Requirements

We may disclose information if required by law, subpoena, or government request, or to protect our rights and safety.

3.4 Business Transfers

If IRL Fans is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where required by law to retain it.

5. Your Rights and Choices

5.1 Access and Update

You can access and update your account information at any time through your profile settings.

5.2 Data Portability

You can request a copy of your data in a machine-readable format by contacting us at privacy@irlfans.com.

5.3 Deletion

You can delete your account at any time through account settings. This will permanently remove your data from our systems.

5.4 Marketing Opt-Out

You can opt out of marketing emails by clicking the unsubscribe link in any marketing email or updating your notification preferences.

5.5 Cookies

Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that some features may not function properly without cookies.

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

Encryption of data in transit (HTTPS/TLS)
Encryption of sensitive data at rest
Regular security audits and penetration testing
Access controls and authentication requirements
Employee training on data protection

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Children's Privacy

IRL Fans is not intended for users under 18 years of age. We do not knowingly collect information from children under 18. If we learn we have collected information from a child under 18, we will delete it immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. GDPR Rights (EU Users)

If you are located in the European Union, you have additional rights under GDPR:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

To exercise these rights, contact us at privacy@irlfans.com.

10. CCPA Rights (California Users)

If you are a California resident, you have rights under CCPA:

Right to know what personal information is collected
Right to know if personal information is sold or shared
Right to opt-out of sale of personal information
Right to deletion of personal information
Right to non-discrimination for exercising CCPA rights

Note: We do not sell your personal information.

11. Cookies Policy

We use the following types of cookies:

Essential Cookies: Required for the platform to function (authentication, security)
Analytics Cookies: Help us understand how users interact with the platform
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Track your activity for advertising purposes (with consent)

12. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. The "Last Updated" date at the top of this page indicates when the policy was last revised.

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: privacy@irlfans.com

Mail: IRL Fans LLC, [Address]

Data Protection Officer: dpo@irlfans.com

By using IRL Fans, you consent to the collection and use of information as described in this Privacy Policy.