Frequently Asked Questions

Find answers to common questions about IRL Fans

Getting Started

What is IRL Fans?
IRL Fans is an exclusive platform for content creators to connect with their fans, receive tips and donations, sell merchandise, and host events. Our invite-only community ensures a high-quality experience for both creators and supporters.
How do I join IRL Fans?
IRL Fans is currently invite-only. You'll need an invite code from an existing member or the IRL Fans team to create an account. Once you have your code, visit the registration page and follow the setup wizard to create your profile.
Is IRL Fans free to use?
Yes! Creating an account and setting up your profile is completely free. We only take a small platform fee from tips and sales to cover payment processing and maintain the platform.

Payments & Payouts

How do I receive tips?
Connect your Stripe account in the Payout Account settings. Once connected, fans can tip you directly through your profile. Tips are processed securely through Stripe and deposited to your bank account based on your payout schedule.
What are the fees?
IRLFans charges a 5% platform fee on all transactions. Additionally, standard processing fees apply(2.9% +$0.30 per transaction). These fees are added to the transaction and paid for by the fan! For example, from a $10 tip or donation, you'll receive $10.
When do I get paid?
Payouts are processed according to your Stripe account settings. By default, Stripe sends daily automatic payouts to your bank account. You can view your payout schedule and transaction history in your Stripe dashboard.
Can I accept cryptocurrency?
Yes! Connect your NEAR wallet or MetaMask in the Crypto Wallet settings to accept cryptocurrency tips. Crypto payments go directly to your wallet with no platform fees (network fees still apply).

Account Management

How do I customize my profile?
Go to Profile Edit in your dashboard to customize your display name, bio, profile photo, cover photo, and social links. Your profile is what fans see when they visit your page, so make it engaging!
Can I change my username?
Yes, you can change your username in Profile Edit. Keep in mind that this will change your public URL (irlfans.com/username), so update any links you've shared. Your old username becomes available for others to claim.
How do I delete my account?
Visit Settings → Account Deletion to permanently delete your account. This will remove all your data, including tips history, events, and products. Make sure to withdraw any pending balance before deleting your account.

Features

Can I sell merchandise?
Yes! Use the Products section to add merchandise to your profile. You can create products with variants (sizes, colors), set prices, manage inventory, and track orders. Fans can purchase directly from your profile.
How do events work?
Create events like meet-and-greets, concerts, or online streams in the Events section. Set ticket prices, capacity limits, and event details. Fans can purchase tickets directly, and you can manage attendees and check-ins through your dashboard.
What are widgets?
Widgets are embeddable tools you can add to your website or streaming overlay. Options include tip buttons, QR codes for mobile tipping, latest supporters feeds, and event calendars. Get embed codes in the Widgets section.
Can I see analytics?
Yes! The Analytics page shows charts for tips over time, profile views, revenue breakdowns, top supporters, and traffic sources. Use these insights to understand your audience and optimize your content strategy.